“AMP take 90% of our calls which means we can spend our time focusing on our clients. Within a few days of taking their 2-Week Free Trial - AMP secured one of our biggest clients to date! They answer quickly, their team is reliable and they're always on the ball.
I can't fault them!"
Anthony CrowdieWest Wales Systems
“There are lots Call Answering Services around, but, in our experience, very few who do a good job. Ade, Delyth & their team are streets ahead of the competition. We've put our trust in them, they're ultra efficient & super reliable. If you're on the lookout for a Call Answering Service, try AMP - you won't be sorry.
Mike WarrenPer Call Ltd
"AMP provided us with Telephone Answering that covered times when our engineers were already on the phone. AMP presented themselves as our company & the service was excellent. They learned about our service & also provided 1st Line Support & advice over the phone. I would reccommend them to any support or service company."
Mostyn ThomasOwner - Astrix IT
"I have been utilising AMP's services since 2011. Their team offer a professional & friendly service & I would recommend AnswerMyPhone.biz to any prospective clients!"
"AMP have enabled us to be out on site, dealing with our clients, whilst they answer our phones. They've become part of our team & we couldn't have done it without them. To get to where we are now would've taken longer without them. They've enabled us to grow & they've given our customers the confidence that there's a back end team ready to help them!"
Billy TilleyDistinct IT
AMP have been answering the calls to our enquires & sales department since 2017, so we don't miss anything when concentrating on project & support work. Information from callers is always passed to the right person in our company. Thanks AMP!
"AMP have been answering our overflow calls for the last 7 years. They never miss a call or new enquiry and they've secured us thousands of new leads over the years. The service they provide is great & I would highly ercommend them to any type/ or size of business "
Mark HamanaMark Group
"Adrian Moss, MD of AnswerMyPhone.biz, is one of those rare people in life who so totally cares about his business and the quality it offers his clients, that his intensity and desire to succeed is quite uncommon in what is often a very common world. One sometimes wonders who is replacing his batteries!"
"AMP answer our overflow calls and our customers and suppliers have always complemented on how well the phone was answered and how prompt the messages had been passed on. I will continue to recommended Adrian, his team & their services to anyone looking for Professional Answering Services."
Ryan GriffithsDefinitive Networks
"AnswerMyPhone are more than just our telephone answering service, they are part of our IT support team, having access to our back office systems and removing some of the workload from our 1st line support staff. I have used Adrian and his team for many years now and would not hesitate to reccomend his services."
Matthew PhillipsRedTree IT
"I used AnswerMyPhone.biz in a previous role & found them to deliver an excellent service that enhanced the firms brand & ensured consistently high levels of service. AMP are professional company and they run the business with integrity. I would be happy to recommend AMP and their team!"
John Hurstb2b IT Services Ltd
"Having used AMP to handle incoming calls whilst working for Astrix, I have no hesitation in recommending their services to any other business. They're highly efficient & reliable. If you want to present your business in the best possible light - AMP are an excellent & cost effective way way of doing so!"
AMP have provided us with a premium professional service. From day one, everyone we have spoken to has been friendly and accommodating. They spent the time to get to know our business and ask all the right questions when answering our phone calls which has always led to detailed messages being passed on to us. Would highly recommend.
10:48 09 Jun 22
We've being using the services of AMP since 2017 and have no reason to move elsewhere. AMP answer the calls to our general enquires and sales department so we don't miss anything when concentrating on project and support work. The information from the callers is always promptly passed to the correct person in our company. Thanks AMP 🙂
11:35 13 Oct 21
15:19 23 Apr 21
We have worked with AMP for years now. They are part of the team. We call them "Our Welsh Family". They do so much more than just answer our calls. We couldn't do without them!
15:49 05 Feb 21
As a lead generation agency that specialises in working with Local Businesses, we know how important it is for our clients to get in touch with their potential customers ASAP!Delyth and the team at Answermyphone.biz have been instrumental in helping us consistently gain and keep more clients. Their Lead follow-up and call answering service has made a massive difference to the quality of the conversations our clients are having. Meaning they are not wasting their time answering the phone or trying to follow up unqualified enquiries.The stats don’t lie! Since working with answermyphone.biz our client’s conversion rate has increased by over 300%.I would urge you to get in touch with them so they can help you convert more enquiries into sales.
15:21 04 Feb 21
AMP has been an integral part of our team for over 3 years now. The way they get to know your company and the service or the product you offer is just amazing! Their messages are so detailed and they always seem to know when to patch those all important calls. Always happy to recommend AMP.
20:18 03 Feb 21
AMP offer a fantastic five star call answering service. Our calls have always been dealt with in a professional, timely and seamless manner. I can't recommend AMP highly enough to anyone who is looking for a high quality calling handling service.
13:56 03 Jun 20
I’ve been using amp services for a few months now and they are very professional. A five star team that any business would benefit from. Thanks guys 🙂
15:12 28 May 20
The team at Answer my Phone are really good at what they do. A real no brainer, it allows us to get the work done without being distracted by the phone. Highly recommended.
21:23 20 May 20
Amp have a very professional team and are very easy to work with. I have full confidence calls will be handled appropriately and can definitely recommend.
16:16 20 May 20
I have used these guys for the last 3 years and can not fault them at all in any aspect
10:02 19 May 20
Reliable and professional, this is a small company, with very low staff turnover, which is always a good sign! The call handlers understood my business and always worked hard to give a very good service.
16:14 14 May 20
Great team to deal with and a very professional service - I shopped around for a while until I came across Adrian and Delyth's team. Have stayed there for a good few years since. Highly recommend.
15:18 29 Apr 20
We love working with the team at Answer My Phone and have done for quite a few years. My little welsh secret that has helped us so much with securing new clients and keeping existing ones happy. I’m thoroughly convinced 99% of callers have no idea they are not sat in the office with me. So in that case, you are all clearly part of the Sprechen and Geekabit team. Highly recommended.
10:01 21 Feb 20
AMP is an integral part of our business and play a vital role in our day to day operations here at Good Buy Homes. The staff are friendly and we've built a great relationship working with them. I would not hesitate to give them a call for your every day communications.
17:46 20 Feb 20
We have used AnswerMyPhone at P4B Law for over 10 years. They're great to deal with, do a fantastic job and are entirely reliable. We've actually won clients partly based on how friendly our reception staff are! Would 100% recommend them.
16:25 21 Aug 19
Just brilliant - have used AMP for several years now and I don't know where we'd be without them! They answer quickly, their team is reliable and courteous, they're always on the ball... I can't fault them!
14:41 17 Oct 18
14:14 07 Aug 18
Fantastic service and excellent value for money. I have used their service for many years and regularly recommend them to other businesses. They pick any calls that we don't answer, making sure that we always get back to our customers and suppliers. I can't recommend them highly enough.
David Darkin (Darkin Architects)
09:19 07 Aug 18
There are lots of telephone call answering services around, but, in our experience, very few who do a proper good job.Ade, Delyth and their team are, without doubt, streets ahead of the other companies we have put our trust in and we've found them to be ultra efficient and super reliable.If you're on the lookout for a call answering service, try AMP - I can say with some certainty that you won't be sorry.
14:44 13 Feb 18
Since having AMP answering the phone for me, my business has seen a massive increase in leads and customers. They always answer the phone professionally and I have now added their diary service as wellThank you AMP
08:58 05 Feb 18
09:56 30 Jan 18
Our company has used Answer My Phone for over 8 years. We could not function without them! They efficiently deal with our incoming engineering and sales queries and ensure the calls are dealt with in a professional manner ensuring our customers receive a first class service. The savings and efficiencies their service has brought to our business is incalculable. They are highly recommended. Dean Marenghi. Managing Director. DM Recycling Services Ltd
15:19 29 Jan 18
AMP provide a brilliant service. We originally used AMP just for holiday phone cover and we were so impressed with the service that we decided to start using them more regularly. The team at AMP are incredibly professional and thorough. We cannot fault them. We view them as an extended part of the team.
Rachel Barnes (Rachel_B)
16:19 19 Jan 18
AnswerMy Phone is an integral part of my business. The vast majority of my customers truly believe that they are always answered by my staff.AMP pride themselves on not just taking a message but sympathetically taking details of a family's funeral requirements and even providing an estimate of costs.As in any other business, my concern is losing a potential customer by a poor first impression. As a funeral director it is vital that any enquiry is answered by a gracious human being and treated with understanding and dignity. AMP never fails to meet that high standard. Can't recommend them too highly. Alan James. John Edwards Funeral Directors. Swansea
12:17 18 Jan 18
Highly professional! Would recommend to anybody!
11:30 17 Jan 18
Brilliant - transformed my business, literally been able to grow by 50% since the top team have taken the calls off me but still allow that personal touch as they can patch any call through @ any time
17:14 20 Nov 17
Brilliant, professional service. AMP are a cornerstone of my business.
15:53 17 Nov 17
Best business tool you can get. I've been using AMP for years and they are simply brilliant.
15:12 10 Nov 17
Excellent service. Not the cheapest but you get what you pay for. Reliable, professional and (unlike many) they do exactly what they promise. I highly recommend them.
14:36 10 Nov 17
Fantastic service I couldn't believe how many business opportunities I was missing, one call alone paid for the annual cost of the service.I cannot praise Answer my phone. biz enough.Rob-Ecommercial
10:23 09 Jun 16
We have used and recommended AMP throughout for the last several years they have helped us to take overflow calls - We have also recommended AMP to some of our clients to helps them to never miss a call that could lead to an opportunity. The service they provide is great and I would continue to recommend them to any type/size of business to use them.Highly recomneded
13:44 08 Jun 16
I used AMP for my Chiropractic clinic whilst away on holiday recently. The staff dealt with all my calls in a professional manner and took all the relevant notes needed for when I returned. I was also sent all the details via email almost immediately after the call so I was able to know what was happening.I would highly recommend AMP to any company that is afraid of losing out on that all important call!
13:44 08 Jun 16
Perfect, very professional and a great price. They can even cover you when your on holiday and they offer a free trial.
13:39 08 Jun 16
We've used AMP for about six months now to take overflow calls - The service is great and I wouldn't change it..It took a few weeks, but the team now seem to know exactly how to handle various types of call for us, and it's almost like they go through a "What would Paul do" process when deciding how to direct callers. I think a key to this is a low staff turnover and a small team, something that in the contact centre business is hard to come by.In the last six months, we have only had three calls that have bounced back because nobody has picked up - not a bad statistic!