“I could say they “answer our phones”…but that would be doing them a disservice!
“When we are dealing with clients, Answer My Phone are our customer interface. They do far more then “just take the call”, they provide a level of service that requires initiative, knowledge and commitment.
“If they weren’t up to it… our customers would have told us!”
Ray Prusak, Printing.com

And that’s exactly what you get. We’re not a call centre & we don’t just relay messages, like other telephone answering companies.

We get to know your business, to truly help & serve your callers.
Exactly like you would.

It’s so seamless that your customers, suppliers & prospects will never know it’s not your business they’re speaking to. They’ll just think you have super helpful & friendly team (our clients are always getting asked who their new member of staff is…us!).
We’re a team of highly trained sales and customer service professionals. We never miss an opportunity to upsell, cross-sell and drive referrals for you.
And above all else, we care! We love talking to your callers. We take huge pride in serving them for you & delivering an outstanding customer experience, every single time.

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Adrian worked on a database of ours which was probably far from perfect but he managed to arrange several very useful leads that we have subsequently been able to process. He’s very thorough and professional and communicates well.

Suzi Cernoch

Standby Secretarial

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Firstly, thanks a lot for the marvellous service you and your colleagues have provided The Gate. I think the best compliment I’ve heard so far is from my wife who said “you cannot tell they’re not real Gate staff….except they are probably more professional so maybe you can!

Mark Stavers

The Gate Arts Centre

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Adrian provided an excellent service and I’m very happy to give him a reference. I would be extremely pleased to employ his services again. We had no problems and calls were always handled professionally – great work!

John Baguley

International Fundraising Consultants

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