You can use us exclusively as your customer service centre or we can work alongside your existing team, to provide you with:

  • Advisory and consumer helplines;
  • Customer support;
  • Customer retention, development and loyalty programmes;
  • Technical and ecommerce support;
  • Relationship management;
  • Multi-channel response management.

Like we’ve done for Astrix IT, working alongside their in-house team to serve their callers:

“Answer My Phone cover our calls at cover peak times, when our engineers are already on the phone. They always present themselves as our company & the service was excellent and reliable. “They learned about our service offerings to provide 1st line support and advice over the phone. I would recommend their service to any support or service company.”
Mostyn Thomas, Astrix IT

No matter how technical your support needs are (we work with some hugely complex businesses, especially in the IT & manufacturing sectors), we’re here to provide the solution you need.

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I could say that Adrian “answers our phones” but that would be doing him a disservice! When we are all dealing with clients Adrian and his team is our customer interface! They do far more then “just take the call”, they provide a level of service that requires initiative, knowledge and commitment. If they weren’t up to it… our customers would have told us!

Ray Prusak

Printing.com

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We have been using AnswerMyPhone.biz for years at Liberty and have no plans to stop now. A good, reliable service from a very friendly bunch. We have also passed their details onto a number of our clients who also feel the same way.

Gareth Morgan

Liberty Marketing

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My past experience in using Adrian’s services was an extremely good one. His diligent attention to detail following a brief of our requirements was very effective.

Sam Lloyd

7Side

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