You can use us exclusively as your customer service centre or we can work alongside your existing team, to provide you with:

  • Advisory and consumer helplines;
  • Customer support;
  • Customer retention, development and loyalty programmes;
  • Technical and ecommerce support;
  • Relationship management;
  • Multi-channel response management.

Like we’ve done for Astrix IT, working alongside their in-house team to serve their callers:

“Answer My Phone cover our calls at cover peak times, when our engineers are already on the phone. They always present themselves as our company & the service was excellent and reliable. “They learned about our service offerings to provide 1st line support and advice over the phone. I would recommend their service to any support or service company.”
Mostyn Thomas, Astrix IT

No matter how technical your support needs are (we work with some hugely complex businesses, especially in the IT & manufacturing sectors), we’re here to provide the solution you need.

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I have used Adrian’s services more than once and been delighted with the results. Adrian is very professional and everything that was outlined in the original proposal was achieved – and more. I have no hesitation in recommending Adrian’s work and what’s more he’s a great bloke too!

Paul Gorin

Marble Recruitment

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We have worked with Adrian on several projects and he is always professional, hardworking, creative and delivers on time. I would have no hesitation in recommending him to others looking for telephone answering services and appointment /sales calls.

Liz Gibbs Murray

Hawthorne Accountancy

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I have used for a few months now and find them excellent. Their service is excellent and they are very professional. It’s important to have a professional and punctual company that will answer the phone on your behalf and they are always willing to try and up sell your products and services

Tracy Jenkins


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