You can use us exclusively as your customer service centre or we can work alongside your existing team, to provide you with:

  • Advisory and consumer helplines;
  • Customer support;
  • Customer retention, development and loyalty programmes;
  • Technical and ecommerce support;
  • Relationship management;
  • Multi-channel response management.

Like we’ve done for Astrix IT, working alongside their in-house team to serve their callers:

“Answer My Phone cover our calls at cover peak times, when our engineers are already on the phone. They always present themselves as our company & the service was excellent and reliable. “They learned about our service offerings to provide 1st line support and advice over the phone. I would recommend their service to any support or service company.”
Mostyn Thomas, Astrix IT

No matter how technical your support needs are (we work with some hugely complex businesses, especially in the IT & manufacturing sectors), we’re here to provide the solution you need.

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Having used Adrian’s business to handle incoming calls whilst working for Astrix I would have no hesitation in recommending his services to any other potential business. I found him and his staff to be highly efficient, personable and reliable. In short if you want to present your business in the best possible light over the phone is an excellent and cost effective way of doing so.

Patrick Bond

Astrix IT

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I have used on several occasions as phone support on marketing campaigns we have run. The service we received was very professional and was a great help to us in developing new business

Kevin Ogden

Horizon Digital Media

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I have used Adrian’s services more than once and been delighted with the results. Adrian is very professional and everything that was outlined in the original proposal was achieved – and more. I have no hesitation in recommending Adrian’s work and what’s more he’s a great bloke too!

Paul Gorin

Marble Recruitment

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