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AnswerMyPhone .biz
5.0
Based on 32 reviews
AMP offer a fantastic five star call answering service. Our calls have always been dealt with in a professional, timely and seamless manner. I can't recommend AMP highly enough to anyone who is looking for a high quality calling handling service.
Liz Pugh
Liz Pugh
13:56 03 Jun 20
I’ve been using amp services for a few months now and they are very professional. A five star team that any business would benefit from. Thanks guys :)
Paul david
Paul david
15:12 28 May 20
The team at Answer my Phone are really good at what they do. A real no brainer, it allows us to get the work done without being distracted by the phone. Highly recommended.
Nik Bhayani
Nik Bhayani
21:23 20 May 20
Amp have a very professional team and are very easy to work with. I have full confidence calls will be handled appropriately and can definitely recommend.
James Tuck
James Tuck
16:16 20 May 20
I have used these guys for the last 3 years and can not fault them at all in any aspect
kevin wilkes
kevin wilkes
10:02 19 May 20
Reliable and professional, this is a small company, with very low staff turnover, which is always a good sign! The call handlers understood my business and always worked hard to give a very good service.
Kevin Learmonth
Kevin Learmonth
16:14 14 May 20
Great team to deal with and a very professional service - I shopped around for a while until I came across Adrian and Delyth's team. Have stayed there for a good few years since. Highly recommend.
mark cherry
mark cherry
15:18 29 Apr 20
We love working with the team at Answer My Phone and have done for quite a few years. My little welsh secret that has helped us so much with securing new clients and keeping existing ones happy. I’m thoroughly convinced 99% of callers have no idea they are not sat in the office with me. So in that case, you are all clearly part of the Sprechen and Geekabit team. Highly recommended.
Steve Cross
Steve Cross
10:01 21 Feb 20
AMP is an integral part of our business and play a vital role in our day to day operations here at Good Buy Homes. The staff are friendly and we've built a great relationship working with them. I would not hesitate to give them a call for your every day communications.
James Grenfell
James Grenfell
17:46 20 Feb 20
We have used AnswerMyPhone at P4B Law for over 10 years. They're great to deal with, do a fantastic job and are entirely reliable. We've actually won clients partly based on how friendly our reception staff are! Would 100% recommend them.
roger davies
roger davies
16:25 21 Aug 19
Just brilliant - have used AMP for several years now and I don't know where we'd be without them! They answer quickly, their team is reliable and courteous, they're always on the ball... I can't fault them!
Anthony C
Anthony C
14:41 17 Oct 18
Laura McDouall
Laura McDouall
14:14 07 Aug 18
Fantastic service and excellent value for money. I have used their service for many years and regularly recommend them to other businesses. They pick any calls that we don't answer, making sure that we always get back to our customers and suppliers. I can't recommend them highly enough.
David Darkin
David Darkin
09:19 07 Aug 18
There are lots of telephone call answering services around, but, in our experience, very few who do a proper good job.Ade, Delyth and their team are, without doubt, streets ahead of the other companies we have put our trust in and we've found them to be ultra efficient and super reliable.If you're on the lookout for a call answering service, try AMP - I can say with some certainty that you won't be sorry.
Mike Warren
Mike Warren
14:44 13 Feb 18
Since having AMP answering the phone for me, my business has seen a massive increase in leads and customers. They always answer the phone professionally and I have now added their diary service as wellThank you AMP
Bob Shaw
Bob Shaw
08:58 05 Feb 18
They're definitely an important part of our team. We've been using them for 10 years now which I think speaks for itself.
Delphine B
Delphine B
10:51 30 Jan 18
Andrew Mapley
Andrew Mapley
09:56 30 Jan 18
Our company has used Answer My Phone for over 8 years. We could not function without them! They efficiently deal with our incoming engineering and sales queries and ensure the calls are dealt with in a professional manner ensuring our customers receive a first class service. The savings and efficiencies their service has brought to our business is incalculable. They are highly recommended. Dean Marenghi. Managing Director. DM Recycling Services Ltd
Dean Marenghi
Dean Marenghi
15:19 29 Jan 18
AMP provide a brilliant service. We originally used AMP just for holiday phone cover and we were so impressed with the service that we decided to start using them more regularly. The team at AMP are incredibly professional and thorough. We cannot fault them. We view them as an extended part of the team.
Rachel Barnes
Rachel Barnes
16:19 19 Jan 18
We rely on AMP to always answer calls to our general enquires line so we don't miss anything when concentrating on project work. We also don't want to miss the important calls from those potential new clients and AMP makes sure of that. Thanks AMP :-)
Trichromic Partner
Trichromic Partner
19:42 18 Jan 18
AnswerMy Phone is an integral part of my business. The vast majority of my customers truly believe that they are always answered by my staff.AMP pride themselves on not just taking a message but sympathetically taking details of a family's funeral requirements and even providing an estimate of costs.As in any other business, my concern is losing a potential customer by a poor first impression. As a funeral director it is vital that any enquiry is answered by a gracious human being and treated with understanding and dignity. AMP never fails to meet that high standard. Can't recommend them too highly. Alan James. John Edwards Funeral Directors. Swansea
Alan James
Alan James
12:17 18 Jan 18
Highly professional! Would recommend to anybody!
Kayleigh Randall
Kayleigh Randall
11:30 17 Jan 18
Brilliant - transformed my business, literally been able to grow by 50% since the top team have taken the calls off me but still allow that personal touch as they can patch any call through @ any time
Nick Tatham
Nick Tatham
17:14 20 Nov 17
Brilliant, professional service. AMP are a cornerstone of my business.
David Lovatt
David Lovatt
15:53 17 Nov 17
Spend money on marketing your business to potential customers and then not answer your phone when they call. Now, why would any business owner do that? AMP are the best call answering business there is. They not only answer the calls but take time to understand your business and nurture the relationship with the customer. I highly recommend AMP to anyone who is looking to grow their business.
Paul Tallett
Paul Tallett
14:15 17 Nov 17
Best business tool you can get. I've been using AMP for years and they are simply brilliant.
Nick Rees
Nick Rees
15:12 10 Nov 17
Excellent service. Not the cheapest but you get what you pay for. Reliable, professional and (unlike many) they do exactly what they promise. I highly recommend them.
Dave Collins
Dave Collins
14:36 10 Nov 17
Fantastic service I couldn't believe how many business opportunities I was missing, one call alone paid for the annual cost of the service.I cannot praise Answer my phone. biz enough.Rob-Ecommercial
1pontypridd
1pontypridd
10:23 09 Jun 16
We have used and recommended AMP throughout for the last several years they have helped us to take overflow calls - We have also recommended AMP to some of our clients to helps them to never miss a call that could lead to an opportunity. The service they provide is great and I would continue to recommend them to any type/size of business to use them.Highly recomneded
Mark Group
Mark Group
13:44 08 Jun 16
I used AMP for my Chiropractic clinic whilst away on holiday recently. The staff dealt with all my calls in a professional manner and took all the relevant notes needed for when I returned. I was also sent all the details via email almost immediately after the call so I was able to know what was happening.I would highly recommend AMP to any company that is afraid of losing out on that all important call!
Andy Davies
Andy Davies
13:44 08 Jun 16
Perfect, very professional and a great price. They can even cover you when your on holiday and they offer a free trial.
Martin Britton
Martin Britton
13:39 08 Jun 16
We've used AMP for about six months now to take overflow calls - The service is great and I wouldn't change it..It took a few weeks, but the team now seem to know exactly how to handle various types of call for us, and it's almost like they go through a "What would Paul do" process when deciding how to direct callers. I think a key to this is a low staff turnover and a small team, something that in the contact centre business is hard to come by.In the last six months, we have only had three calls that have bounced back because nobody has picked up - not a bad statistic!
Paul Green
Paul Green
13:16 11 May 16
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    “Very flexible – better than a full-time receptionist”
    “Answer My Phone are a very flexible service and a better solution for our business than having a full-time receptionist.
    “When we’re all out on location filming, they handle all our calls. If not, we may choose to take some or all calls (yes, even the annoying cold calls that they filter so well for us!).
    “It’s great to have the choice and to be able to leave our business in the hands of people who know what it’s about and who can effectively handle and manage enquires for us. It’s a cracking service!”

    Dewi Diesel Evans

    Cracking Productions

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    “Like a really good secretary – without the salary!”
    “Answer My Phone deliver on their promise! They have answered my phone for many months and the service is second to none.
    “Simply put, it provides you with a really good secretary without the salary commitment.
    “If you ever have trouble getting to your phone due to meetings or hands-on work, then you need to call Answer My Phone.
    “Having a person answer your phone rather than a recorded message ensures business is won rather than missed. Excellent!”

    Evan Rees

    Vision Clean

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    May I take this opportunity to say a couple of words to Adrian & the staff at AnswerMyPhone.biz.
    The service they have provided for me has been first class and the comments I have received from my customers on how professional the company now is has been outstanding.
    I must admit that I was sceptical at first, but I am glad I took advantage of their free trial, and I plan to keep on using their service for as long as possible.
    Thanks again for providing me with a first class service.

    Andy Lewis

    Lewis Carpentry & Joinery Ltd

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    I love these guys! People thought I had loads of employees because they were so professional on the phone and took the time to understand my business before answering my phones! Love that my phone never went unanswered and they saved me a lot of time by actually taking bookings and asking all the questions I would have for me! So much more than most phone answering companies who just take messages and are not far off being like an answer phone! Thanks Guys! 🙂

    Alex Beard

    Chef

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    Having used your telephone answering service for several months now, I wanted to commend you and your staff and an incredibly professional and polished service.

    None of my clients to whom you have answered a call had any indication that you were anything other than an employee within my business, and the enquiries/messages were always dealt with in an impeccable manner
    You and your staff have taken great time to get to know the intricacies of my business in order to provide a seamless service and this has really shown in the quality of communications you have provided.

    I very much appreciate all that you have done for me and my business so far and I wouls have no hesitation in recommending your services to anybody.

    Hazel Hannant

    Contemporary Photography

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    To make sure that I didn’t miss any calls while I was on holiday a couple of weeks ago, and also to make sure I didn’t get any unnecessary interruptions, I had AnswerMyPhone.biz to handle all of incoming calls. As is always the case my incoming calls were handled in a very professional manner and on most occasions the client was advised that I was away for a few days.

    When something urgent came up I asked for an email to be sent which I would pick up and deal with. All of this was agreed before I went away and was handled exactly as I wanted. In fact one of my suppliers actually asked me who my new member of staff was when I got back. I can strongly recommend the services that Delyth offers at answer my phone and I will certainly be using them again in the future.

    Andrew Jones

    JMD Law

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    Having used Adrian’s business AnswerMyPhone.biz to handle incoming calls whilst working for Astrix I would have no hesitation in recommending his services to any other potential business. I found him and his staff to be highly efficient, personable and reliable. In short if you want to present your business in the best possible light over the phone AnswerMyPhone.biz is an excellent and cost effective way of doing so.

    Patrick Bond

    Astrix IT

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    We have worked with Adrian on several projects and he is always professional, hardworking, creative and delivers on time. I would have no hesitation in recommending him to others looking for telephone answering services and appointment /sales calls.

    Liz Gibbs Murray

    Hawthorne Accountancy

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    Adrian worked on a database of ours which was probably far from perfect but he managed to arrange several very useful leads that we have subsequently been able to process. He’s very thorough and professional and communicates well.

    Suzi Cernoch

    Standby Secretarial

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    Adrian Moss, MD of AnswerMyPhone.biz, is one of those rare people in life who so totally cares about his business and the quality it offers his clients, that his intensity and desire to succeed is quite uncommon in what is often a very common world. One sometimes wonders who is replacing his batteries!!

    Ian Norton

    Bridgecall

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