I have used AnswerMyPhone.biz for a few months now and find them excellent. Their service is excellent and they are very professional. It’s important to have a professional and punctual company that will answer the phone on your behalf and they are always willing to try and up sell your products and services
Adrian is an extremely professional individual who runs an excellent business. Go-Eco has employed AnswerMyPhone.biz for some time and the service is exceptional. What makes these guys stand out is their knowledge of my business and the way in which this is applied. For example if a call comes in they answer it professionally but also establish the nature of the call and respond to it accordingly adding value through understanding. Oh and they are flexible and great value too! We have also utilised other expertise within Adrian’s organisation for as varied activity as outbound sales and credit control all with excellent results. Give them a go they even have free trials available!!!
I could say that Adrian “answers our phones” but that would be doing him a disservice! When we are all dealing with clients Adrian and his team is our customer interface! They do far more then “just take the call”, they provide a level of service that requires initiative, knowledge and commitment. If they weren’t up to it… our customers would have told us!
My past experience in using Adrian’s services was an extremely good one. His diligent attention to detail following a brief of our requirements was very effective.
AnswerMyPhone.biz have been answering our calls since December 2010. The service has been invaluable for us as a growing business. I have peace of mind knowing that any unanswered calls will flick over to them where they can answer the phone in a professional manner. Have you ever called a company whose phones ring and ring? Did you call them back? Probably not. AnswerMyPhone.biz offer a service that is valuable to SMEs regardless of size and I highly recommend looking into it
I would like to write and pass on my appreciation for all your great work! We were losing loads of calls as they were all diverted to my mobile and I couldn’t cope. Since you guys started handling our calls you have not only taken this headache away from me, you have also saved me money on not having to pay for a full time employee or even 2. Not only have you made us look more professional but you ring all our web leads.
All in all our sales have increased, my blood pressure has lowered and using your service frees up my time to enable me to run the business and work on sales.
The feedback from my customers is that you are professional and very polite. I wouldn’t hesitate to recommend you to anyone looking to help grow their business.
We will continue to use your services on a permanent basis and look forward to growing together.
I was out on an appointment, and I rang my office three times and didn’t get a reply, I was very concerned that my customers could be having the same problem. I immediately contacted Ade and took advantage of a free one month trial.
I was amazed at the amount of calls that AnswerMyPhone.biz had answered and was very impressed that my clients did not know that they were not speaking to a member of my staff.
I would recommend AnswerMyPhone.biz as they have proven to be an asset to my business.
Thank you Ade & Del
Firstly, thanks a lot for the marvellous service you and your colleagues have provided The Gate. I think the best compliment I’ve heard so far is from my wife who said “you cannot tell they’re not real Gate staff….except they are probably more professional so maybe you can!
I’ve worked with Adrian and Delyth at AnswerMyPhone.biz to take calls and orders for Tooty Fruity. This was probably one of the best investments I made in this business, as it freed up my time so that I could concentrate on building a successful company. I would recommend their services to anyone who prefers a personal and integrated phone answering service, rather than a ‘faceless’ call centre. An excellent and professional business to work with.
I have used Adrian’s services more than once and been delighted with the results. Adrian is very professional and everything that was outlined in the original proposal was achieved – and more. I have no hesitation in recommending Adrian’s work and what’s more he’s a great bloke too!