Video testimonials

What Google says about us

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    I could say that Adrian “answers our phones” but that would be doing him a disservice! When we are all dealing with clients Adrian and his team is our customer interface! They do far more then “just take the call”, they provide a level of service that requires initiative, knowledge and commitment. If they weren’t up to it… our customers would have told us!

    Ray Prusak

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    My past experience in using Adrian’s services was an extremely good one. His diligent attention to detail following a brief of our requirements was very effective.

    Sam Lloyd


  • quote blue icon have been answering our calls since December 2010. The service has been invaluable for us as a growing business. I have peace of mind knowing that any unanswered calls will flick over to them where they can answer the phone in a professional manner. Have you ever called a company whose phones ring and ring? Did you call them back? Probably not. offer a service that is valuable to SMEs regardless of size and I highly recommend looking into it

    Ed Barnett

    Cartridge Mate

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    I would like to write and pass on my appreciation for all your great work! We were losing loads of calls as they were all diverted to my mobile and I couldn’t cope. Since you guys started handling our calls you have not only taken this headache away from me, you have also saved me money on not having to pay for a full time employee or even 2. Not only have you made us look more professional but you ring all our web leads.

    All in all our sales have increased, my blood pressure has lowered and using your service frees up my time to enable me to run the business and work on sales.

    The feedback from my customers is that you are professional and very polite. I wouldn’t hesitate to recommend you to anyone looking to help grow their business.

    We will continue to use your services on a permanent basis and look forward to growing together.

    Miall Hardwick

    Heath Windows

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    I was out on an appointment, and I rang my office three times and didn’t get a reply, I was very concerned that my customers could be having the same problem. I immediately contacted Ade and took advantage of a free one month trial.

    I was amazed at the amount of calls that had answered and was very impressed that my clients did not know that they were not speaking to a member of my staff.

    I would recommend as they have proven to be an asset to my business.
    Thank you Ade & Del

    Tracey Williams

    LT Insurance Services Ltd

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    Firstly, thanks a lot for the marvellous service you and your colleagues have provided The Gate. I think the best compliment I’ve heard so far is from my wife who said “you cannot tell they’re not real Gate staff….except they are probably more professional so maybe you can!

    Mark Stavers

    The Gate Arts Centre

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    I’ve worked with Adrian and Delyth at to take calls and orders for Tooty Fruity. This was probably one of the best investments I made in this business, as it freed up my time so that I could concentrate on building a successful company. I would recommend their services to anyone who prefers a personal and integrated phone answering service, rather than a ‘faceless’ call centre. An excellent and professional business to work with.

    Heather Gifford

    Marketing Guru

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    I have used Adrian’s services more than once and been delighted with the results. Adrian is very professional and everything that was outlined in the original proposal was achieved – and more. I have no hesitation in recommending Adrian’s work and what’s more he’s a great bloke too!

    Paul Gorin

    Marble Recruitment

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    Because of they have placed an order worth £8,500 which is the largest single private order we have taken in 20 years of trading!

    Being a small business with only 5 employees & no permanent admin staff to answer the phone when I am out of the office (which is 70% of the time) we have relied on customers & suppliers leaving messages on our answering machine, after a single day it normally registers 10 missed calls, but only 3 messages left. We have just finished a free 1 month trial with, & I cannot believe the difference it has made…every customer call is answered professionally & is either transferred to my mobile, or a thoroughly detailed message is taken & emailed straight to my phone, they also screen out a great deal of nuisance sales calls so that I don’t have to deal with them anymore. I asked one new customer what they thought of the service & asked if they would have left a message otherwise. They said they would not have left a message, but because of they have placed an order worth £8,500 which is the largest single private order we have taken in 20 years of trading!

    Anyone who has a business & wants to maximise enquiries and have a more professional profile will be more than happy with the service provided by the staff at

    Anthony Bollard

    Sovereign Steel Services

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    I have used on several occasions as phone support on marketing campaigns we have run. The service we received was very professional and was a great help to us in developing new business

    Kevin Ogden

    Horizon Digital Media

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    I have just completed a FREE 2 week trial with Adrian Moss and his team. I must confess the service received has simply been outstanding. The process involved in setting the service up was simple and efficient with Adrian doing all of the work. Not only do they answer the telephone in a professional & courteous manner, they also take accurate and detailed messages, which are both texted and emailed to ensure safe receipt. In addition to this, they add significant value by canvassing business for you whilst going about their daily routine. This has resulted in 4 referrals today. Nice one Adrian! I have no hesitation in referring business to Adrian and his efficient team!

    Wayne Evans

    Joe Fizz Asset Finance

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    Kingswood have used Adrian’s services for over 3years and have found them hugely useful. Whenever we are all on the phone or in meetings our calls divert to Adrian and his team answer so professionally that no-one knows it’s happened! I would recommend Adrian to any business which needs continuous call answering/message taking and also to businesses like ours where the need is sporadic.

    John Phillips

    Kingswood Associates