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AnswerMyPhone .biz
5.0
Based on 25 reviews
We love working with the team at Answer My Phone and have done for quite a few years. My little welsh secret that has helped us so much with securing new clients and keeping existing ones happy. I’m thoroughly convinced 99% of callers have no idea they are not sat in the office with me. So in that case, you are all clearly part of the Sprechen and Geekabit team. Highly recommended.
Steve Cross
Steve Cross
10:01 21 Feb 20
AMP is an integral part of our business and play a vital role in our day to day operations here at Good Buy Homes. The staff are friendly and we've built a great relationship working with them. I would not hesitate to give them a call for your every day communications.
James Grenfell
James Grenfell
17:46 20 Feb 20
We have used AnswerMyPhone at P4B Law for over 10 years. They're great to deal with, do a fantastic job and are entirely reliable. We've actually won clients partly based on how friendly our reception staff are! Would 100% recommend them.
roger davies
roger davies
16:25 21 Aug 19
Just brilliant - have used AMP for several years now and I don't know where we'd be without them! They answer quickly, their team is reliable and courteous, they're always on the ball... I can't fault them!
Anthony C
Anthony C
14:41 17 Oct 18
Laura McDouall
Laura McDouall
14:14 07 Aug 18
Fantastic service and excellent value for money. I have used their service for many years and regularly recommend them to other businesses. They pick any calls that we don't answer, making sure that we always get back to our customers and suppliers. I can't recommend them highly enough.
David Darkin
David Darkin
09:19 07 Aug 18
There are lots of telephone call answering services around, but, in our experience, very few who do a proper good job. Ade, Delyth and their team are, without doubt, streets ahead of the other companies we have put our trust in and we've found them to be ultra efficient and super reliable. If you're on the lookout for a call answering service, try AMP - I can say with some certainty that you won't be sorry.
Mike Warren
Mike Warren
14:44 13 Feb 18
Since having AMP answering the phone for me, my business has seen a massive increase in leads and customers. They always answer the phone professionally and I have now added their diary service as wellThank you AMP
Bob Shaw
Bob Shaw
08:58 05 Feb 18
They're definitely an important part of our team. We've been using them for 10 years now which I think speaks for itself.
Delphine B
Delphine B
10:51 30 Jan 18
Andrew Mapley
Andrew Mapley
09:56 30 Jan 18
Our company has used Answer My Phone for over 8 years. We could not function without them! They efficiently deal with our incoming engineering and sales queries and ensure the calls are dealt with in a professional manner ensuring our customers receive a first class service. The savings and efficiencies their service has brought to our business is incalculable. They are highly recommended. Dean Marenghi. Managing Director. DM Recycling Services Ltd
Dean Marenghi
Dean Marenghi
15:19 29 Jan 18
AMP provide a brilliant service. We originally used AMP just for holiday phone cover and we were so impressed with the service that we decided to start using them more regularly. The team at AMP are incredibly professional and thorough. We cannot fault them. We view them as an extended part of the team.
Rachel Barnes
Rachel Barnes
16:19 19 Jan 18
We rely on AMP to always answer calls to our general enquires line so we don't miss anything when concentrating on project work. We also don't want to miss the important calls from those potential new clients and AMP makes sure of that. Thanks AMP :-)
Trichromic Partner
Trichromic Partner
19:42 18 Jan 18
AnswerMy Phone is an integral part of my business. The vast majority of my customers truly believe that they are always answered by my staff.AMP pride themselves on not just taking a message but sympathetically taking details of a family's funeral requirements and even providing an estimate of costs.As in any other business, my concern is losing a potential customer by a poor first impression. As a funeral director it is vital that any enquiry is answered by a gracious human being and treated with understanding and dignity. AMP never fails to meet that high standard. Can't recommend them too highly. Alan James. John Edwards Funeral Directors. Swansea
Alan James
Alan James
12:17 18 Jan 18
Highly professional! Would recommend to anybody!
Kayleigh Randall
Kayleigh Randall
11:30 17 Jan 18
Brilliant - transformed my business, literally been able to grow by 50% since the top team have taken the calls off me but still allow that personal touch as they can patch any call through @ any time
Nick Tatham
Nick Tatham
17:14 20 Nov 17
Brilliant, professional service. AMP are a cornerstone of my business.
David Lovatt
David Lovatt
15:53 17 Nov 17
Spend money on marketing your business to potential customers and then not answer your phone when they call. Now, why would any business owner do that? AMP are the best call answering business there is. They not only answer the calls but take time to understand your business and nurture the relationship with the customer. I highly recommend AMP to anyone who is looking to grow their business.
Paul Tallett
Paul Tallett
14:15 17 Nov 17
Best business tool you can get. I've been using AMP for years and they are simply brilliant.
Nick Rees
Nick Rees
15:12 10 Nov 17
Excellent service. Not the cheapest but you get what you pay for. Reliable, professional and (unlike many) they do exactly what they promise. I highly recommend them.
Dave Collins
Dave Collins
14:36 10 Nov 17
Fantastic service I couldn't believe how many business opportunities I was missing, one call alone paid for the annual cost of the service. I cannot praise Answer my phone. biz enough.Rob-Ecommercial
1pontypridd
1pontypridd
10:23 09 Jun 16
We have used and recommended AMP throughout for the last several years they have helped us to take overflow calls - We have also recommended AMP to some of our clients to helps them to never miss a call that could lead to an opportunity. The service they provide is great and I would continue to recommend them to any type/size of business to use them.Highly recomneded
Mark Group
Mark Group
13:44 08 Jun 16
I used AMP for my Chiropractic clinic whilst away on holiday recently. The staff dealt with all my calls in a professional manner and took all the relevant notes needed for when I returned. I was also sent all the details via email almost immediately after the call so I was able to know what was happening.I would highly recommend AMP to any company that is afraid of losing out on that all important call!
Andy Davies
Andy Davies
13:44 08 Jun 16
Perfect, very professional and a great price. They can even cover you when your on holiday and they offer a free trial.
Martin Britton
Martin Britton
13:39 08 Jun 16
We've used AMP for about six months now to take overflow calls - The service is great and I wouldn't change it..It took a few weeks, but the team now seem to know exactly how to handle various types of call for us, and it's almost like they go through a "What would Paul do" process when deciding how to direct callers. I think a key to this is a low staff turnover and a small team, something that in the contact centre business is hard to come by.In the last six months, we have only had three calls that have bounced back because nobody has picked up - not a bad statistic!
Paul Green
Paul Green
13:16 11 May 16
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    I have used AnswerMyPhone.biz for a few months now and find them excellent. Their service is excellent and they are very professional. It’s important to have a professional and punctual company that will answer the phone on your behalf and they are always willing to try and up sell your products and services

    Tracy Jenkins

    Introbiz

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    Adrian is an extremely professional individual who runs an excellent business. Go-Eco has employed AnswerMyPhone.biz for some time and the service is exceptional. What makes these guys stand out is their knowledge of my business and the way in which this is applied. For example if a call comes in they answer it professionally but also establish the nature of the call and respond to it accordingly adding value through understanding. Oh and they are flexible and great value too! We have also utilised other expertise within Adrian’s organisation for as varied activity as outbound sales and credit control all with excellent results. Give them a go they even have free trials available!!!

    Mark Miles

    Go Eco

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    I could say that Adrian “answers our phones” but that would be doing him a disservice! When we are all dealing with clients Adrian and his team is our customer interface! They do far more then “just take the call”, they provide a level of service that requires initiative, knowledge and commitment. If they weren’t up to it… our customers would have told us!

    Ray Prusak

    Printing.com

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    My past experience in using Adrian’s services was an extremely good one. His diligent attention to detail following a brief of our requirements was very effective.

    Sam Lloyd

    7Side

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    AnswerMyPhone.biz have been answering our calls since December 2010. The service has been invaluable for us as a growing business. I have peace of mind knowing that any unanswered calls will flick over to them where they can answer the phone in a professional manner. Have you ever called a company whose phones ring and ring? Did you call them back? Probably not. AnswerMyPhone.biz offer a service that is valuable to SMEs regardless of size and I highly recommend looking into it

    Ed Barnett

    Cartridge Mate

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    I would like to write and pass on my appreciation for all your great work! We were losing loads of calls as they were all diverted to my mobile and I couldn’t cope. Since you guys started handling our calls you have not only taken this headache away from me, you have also saved me money on not having to pay for a full time employee or even 2. Not only have you made us look more professional but you ring all our web leads.

    All in all our sales have increased, my blood pressure has lowered and using your service frees up my time to enable me to run the business and work on sales.

    The feedback from my customers is that you are professional and very polite. I wouldn’t hesitate to recommend you to anyone looking to help grow their business.

    We will continue to use your services on a permanent basis and look forward to growing together.

    Miall Hardwick

    Heath Windows

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    I was out on an appointment, and I rang my office three times and didn’t get a reply, I was very concerned that my customers could be having the same problem. I immediately contacted Ade and took advantage of a free one month trial.

    I was amazed at the amount of calls that AnswerMyPhone.biz had answered and was very impressed that my clients did not know that they were not speaking to a member of my staff.

    I would recommend AnswerMyPhone.biz as they have proven to be an asset to my business.
    Thank you Ade & Del

    Tracey Williams

    LT Insurance Services Ltd

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    Firstly, thanks a lot for the marvellous service you and your colleagues have provided The Gate. I think the best compliment I’ve heard so far is from my wife who said “you cannot tell they’re not real Gate staff….except they are probably more professional so maybe you can!

    Mark Stavers

    The Gate Arts Centre

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    I’ve worked with Adrian and Delyth at AnswerMyPhone.biz to take calls and orders for Tooty Fruity. This was probably one of the best investments I made in this business, as it freed up my time so that I could concentrate on building a successful company. I would recommend their services to anyone who prefers a personal and integrated phone answering service, rather than a ‘faceless’ call centre. An excellent and professional business to work with.

    Heather Gifford

    Marketing Guru

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    I have used Adrian’s services more than once and been delighted with the results. Adrian is very professional and everything that was outlined in the original proposal was achieved – and more. I have no hesitation in recommending Adrian’s work and what’s more he’s a great bloke too!

    Paul Gorin

    Marble Recruitment

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