Answer My Phone started way back in 2005. And since then, we’ve served 1000’s of happy customers & answered many thousands of calls (one day, we’ll add them all up!).
We started life as an outbound calling company, making sales appointments for our clients. And we were staggered by the sheer number of businesses who just weren’t answering the phone.
You might be sceptical when we say we’re passionate about telephone answering. But it’s more than that. We’re passionate about customer service. You know how it feels – when you need that problem solving right now & you don’t get the support you need. When you take the time & effort to call a business & you can tell the person on the end of the line is distracted & couldn’t care less. Or worse, when you get voicemail & they never bother to call you back.
It’s rubbish! Does it leave you feeling great about that company – feeling like a valued customer & wanting to give them your money? No!
I could say that Adrian “answers our phones” but that would be doing him a disservice! When we are all dealing with clients Adrian and his team is our customer interface! They do far more then “just take the call”, they provide a level of service that requires initiative, knowledge and commitment. If they weren’t up to it… our customers would have told us!
I have used AnswerMyPhone.biz on several occasions as phone support on marketing campaigns we have run. The service we received was very professional and was a great help to us in developing new business
Adrian worked on a database of ours which was probably far from perfect but he managed to arrange several very useful leads that we have subsequently been able to process. He’s very thorough and professional and communicates well.