Here’s what you get:

  • A 100% free, unlimited 2-week trial of our call management service.
  • We answer your calls with your business name & your chosen greeting (exactly like you would).
  • Your core business information is recorded in our centralised system, for us to help & serve your callers.
  • It’s seamless. Your callers will never know it’s not your team they’re speaking with.
  • They get an outstanding customer service experience – every time.
  • And you get accurate messages immediately, by text or email. So you can return any calls at a time that works for you, instead of being interrupted all day long!

Here’s how it works:

  • 1

    Divert your calls to us (we do the work – it’s quick & easy!)

  • 2

    We’ll ask you all the right questions, to gather the crucial information we’ll need to serve your callers (that’s unique to your business)

  • 3

    We’ll confirm any ‘VIP’ callers you’d like us to patch through & exactly how you’d like to receive your messages

  • 4

    And that’s pretty much it! We’ll confirm your start date & then start managing your calls, completely free, for 2 whole weeks.

But you’ve worked SO hard to build your business! How do you know you can trust us?

Believe me. We get it! Trusting a new company with your customers, prospects & suppliers is a big deal.

And honestly, we’re not right for everyone. We’re not a big, anonymous call centre & we love building long-term relationships with our clients (which not everyone wants).

So the first step is to talk to us. Call 02920 695999 today & see if you like us. We’ll fill you in on exactly how it all works & answer your questions.

Call answering

We’ve served thousands of happy clients over the last 14 years (I’ve never added up the actual calls we’ve handled, but it must be millions!). This is all we do. And we’re experts at it. So when your calls come in, we’re not distracted with 100 other jobs to do. We’re not thinking about anything other than serving your callers, as brilliantly as we can.

We want to change expectations of customer service in the UK. We want to set the standard – ‘this is how it should be done’. We want to empower our clients to grow. And with a 2-Week Free Trial, you’ll see the difference we can make for your business, too. Just call 02920 695999 now or leave your details to get started!

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Adrian provided an excellent service and I’m very happy to give him a reference. I would be extremely pleased to employ his services again. We had no problems and calls were always handled professionally – great work!

John Baguley

International Fundraising Consultants

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I could say that Adrian “answers our phones” but that would be doing him a disservice! When we are all dealing with clients Adrian and his team is our customer interface! They do far more then “just take the call”, they provide a level of service that requires initiative, knowledge and commitment. If they weren’t up to it… our customers would have told us!

Ray Prusak

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Firstly, thanks a lot for the marvellous service you and your colleagues have provided The Gate. I think the best compliment I’ve heard so far is from my wife who said “you cannot tell they’re not real Gate staff….except they are probably more professional so maybe you can!

Mark Stavers

The Gate Arts Centre

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