Telephone Answering Service West Midlands
Don’t Leave Your Customers On Hold
Stop losing customers because you can’t take the call. Change the record with our West Midlands telephone answering service.
Calls Answered Quickly; The Way You Want
Often, a phone call is the first contact you receive from a potential customer. You know how important first impressions are, so you’ve invested time, money, and energy in developing your customer service. You know exactly what to say to turn that first call into a sale.
But if you haven’t got the resources to pick up the phone, you’ll leave your customers hanging. Nobody likes leaving messages after the tone, and there’s only so much on-hold music people can listen to before giving up and calling your nearest competitor. We stop this from happening.
Our West Midlands telephone answering service is here to help. We’ll take the calls, leaving you free to do what you do best.
But you’ve worked SO hard to build your business! How do you know you can trust us?
We’ve served thousands of happy customers, over the last 15 years. We’re experts are what we do.
Click here to see what our clients say! We’re not a big, anonymous call centre – but specialise in the providing a friendly, personal touch for your callers.
Want to talk more? Click here to book a 15-min Q&A call now. And we’ll fill you in on exactly how it could work for YOUR business!
How Our Call Answering Service Works
Our call handling service couldn’t be easier to use. The entire setup process is as quick, and we’ll start taking your calls in no time.
Step One: We’ll Get In the Loop
We know that some of your customers may have lots of questions. Before we start providing telephone support on your behalf, we’ll learn about your business, products, and services to respond confidently to your customer’s queries.
Once we’ve gathered all the information your virtual receptionist needs to support your business, we’ll add it to our system, so our team have it at their fingertips whenever they’re taking your calls.
Step Two: Divert Your Calls
Once we’re ready, we’ll set up your UK call answering service. We can take your calls all the time or whenever you need us most; whatever you need.
If you’re short-handed, we’ll take a few calls. If you need to scale up, we’ll act like your call centre. We’ll talk you through how to flex up your service.
Step Three: We’ll Take Your Calls
We know that it’s not just what you say to your customers that matters, it’s how you say it. Our team are more than just a call-forwarding or messaging service. The way we interact with your customers is seamless. Your customers won’t know you’re using an outsourced call-handling service; they’ll think we’re part of your organisation, based in your West Midlands office.
Step Four: You Get the Message
Because your customers expect speedy service, we’ll pass on the messages we get through our live answering service immediately. We can do this via email or text. This means you can get to work meeting your customer’s needs quickly.
Start Your West Midlands Telephone Answering Service Today
Stop losing customers because your line is busy or you can’t answer quickly enough. Swap your answering machine for our telephone answering service, and we’ll keep you connected. Try it FREE for two weeks.
Sign up today, and you’ll find out what personalised call answering can do for your West Midlands business.