“Transformed my business! We've been able to grow by 50% since AMP have taken the calls off me!"
Nick TathamOnline Agent Cardiff
“AMP allow me to work without being distracted by my phone. It's a no-brainer because their service frees up so much of my time!
Nik BhayaniSonik Electrical
“We’ve secured an order worth £20k because they answered one of our calls! We really couldn't do it without them!"
Craig & Gwen HillLandscapes 4 Learning
“AMP are taking my calls because I don’t like answering the phone. They send me detailed messages so I can reply using email!"
Rob RenéeComposite Doors Cardiff
“AMP take 90% of our calls which means we can spend our time focusing on our clients - AMP secured one of our biggest clients to date!"
Anthony CrowdieWest Wales Systems
"Fantastic service & excellent value for money. We've used their service for many years & regularly recommend them to other businesses!"
David DarkinDarkin Architechts
"The AMP get to know the ins and outs of your business is amazing. Their messages are always so detailed. Highly recommend!"
“There are lots of Call Answering Services around but very few who do a good job. Looking for Telephone Answering? Try AMP!"
Mike WarrenPer Call Ltd
"AMP have delivered a service I could've only dreamed of. They take our calls and they manage our bookings as well!"
Sean ConlonWe Make Footballers
“AMP provide a professional service and a better solution for our business than having a full-time receptionist. It really is cost-effective!"
Dewi Diesel EvansCracking Productions
“AMP have answered our calls for many years & the service is second to none. It's like having a really good secretary without the salary!"
Evan ReesVision Clean
"I wanted to thank AMP for a professional service. My clients had no indication that you were anything other than an employee in my business!"
Hazel HannantHannant Photography
"AMP are efficient & reliable. If you want to present your business in the best light, AMP are a cost effective way of doing so."
Patrick BondAstrix IT
"AMP have answered our calls for 10 years. The service has been invaluable for us as a growing business. AMP give me peace of mind!"
Ed BarnettCatridge Mate
"I was amazed at the amount of calls that AMP answered during our Free Trial. My clients had no idea they were speaking to AMP!"
Tracey WilliamsLT Insurance Services Ltd
"Whenever we're all on the phone or in meetings our calls divert to AMP. They always answer so professionally!"
John PhillipsKingswood Associates
"AMP's service has been outstanding. They're reliable, they get the job done they take & send detailed messages to you!"
Wayne EvansJoe Fizz Asset Finance
“We’ve been using AMP for over 10 years and have no plans to stop now. A good, reliable service from a very friendly bunch! We've passed their details on to many of our clients who feel the same way!"
Gareth MorganLiberty Marketing
"AMP make us look good. I can honestly say they're better at answering the phone than we are. They allow us to concentrate on what we do best - building great websites!"
Anton FaulconbridgeRant Media
"Thanks for your help over the past 14 years. We've been able to employ over 10 new staff since we started using you. AMP answering our calls has been factor in our continued growth!"
Philip GrunewaldAVA Fire & Security
We used AMP because we were losing potential clients who were calling & not leaving messages. I recommend AMP to anyone looking to be represented professionally.
"I have been utilising AMP's services since 2011. Their team offer a professional & friendly service & I would recommend AnswerMyPhone.biz to any prospective clients!"
"AMP have provided me with a first class service. The comments I've had off my customers have been outstanding. I plan on using your service for as long as possible!"
Andy LewisAML Carpentry
"The fact you dealt with all my calls & enquiries for 7 weeks without contacting me is a testament to your company & enabled me to enjoy my honeymoon!
Mark PeakeMarka Studios Ltd
We now never miss an enquiry, project opportunity or client query. The efficiency of their services means we're able to return calls almost instantly, which reduces the chance of lost business."
Liz WalderGillard Associates
AMP provide such a great service that our clients think they're speaking with of our in-house team. In an industry where reputation is important - AMP are indispensible."
Steve TaylorBusiness Loan Services
"I can't thank you guys enough. You really have kept my business going whilst we have been moving, trying to get things fired up again. I wouldn’t be feeling this positive without you all!"
Cathy CraddockOutdoor Play People
I love AMP - one of the problems we have during the season is our phones ring off the hook, AMP have taken these calls off our hands which allows on to concentrate on the things that make us money which is selling tickets!
AMP have provided us with a premium professional service. From day one, everyone we have spoken to has been friendly and accommodating. They spent the time to get to know our business and ask all the right questions when answering our phone calls which has always led to detailed messages being passed on to us. Would highly recommend.
10:48 09 Jun 22
We've being using the services of AMP since 2017 and have no reason to move elsewhere. AMP answer the calls to our general enquires and sales department so we don't miss anything when concentrating on project and support work. The information from the callers is always promptly passed to the correct person in our company. Thanks AMP 🙂
11:35 13 Oct 21
15:19 23 Apr 21
We have worked with AMP for years now. They are part of the team. We call them "Our Welsh Family". They do so much more than just answer our calls. We couldn't do without them!
15:49 05 Feb 21
As a lead generation agency that specialises in working with Local Businesses, we know how important it is for our clients to get in touch with their potential customers ASAP!Delyth and the team at Answermyphone.biz have been instrumental in helping us consistently gain and keep more clients. Their Lead follow-up and call answering service has made a massive difference to the quality of the conversations our clients are having. Meaning they are not wasting their time answering the phone or trying to follow up unqualified enquiries.The stats don’t lie! Since working with answermyphone.biz our client’s conversion rate has increased by over 300%.I would urge you to get in touch with them so they can help you convert more enquiries into sales.
15:21 04 Feb 21
AMP has been an integral part of our team for over 3 years now. The way they get to know your company and the service or the product you offer is just amazing! Their messages are so detailed and they always seem to know when to patch those all important calls. Always happy to recommend AMP.
20:18 03 Feb 21
AMP offer a fantastic five star call answering service. Our calls have always been dealt with in a professional, timely and seamless manner. I can't recommend AMP highly enough to anyone who is looking for a high quality calling handling service.
13:56 03 Jun 20
I’ve been using amp services for a few months now and they are very professional. A five star team that any business would benefit from. Thanks guys 🙂
15:12 28 May 20
The team at Answer my Phone are really good at what they do. A real no brainer, it allows us to get the work done without being distracted by the phone. Highly recommended.
21:23 20 May 20
Amp have a very professional team and are very easy to work with. I have full confidence calls will be handled appropriately and can definitely recommend.
16:16 20 May 20
I have used these guys for the last 3 years and can not fault them at all in any aspect
10:02 19 May 20
Reliable and professional, this is a small company, with very low staff turnover, which is always a good sign! The call handlers understood my business and always worked hard to give a very good service.
Business Support Solutions UK Limited (bss503)
16:14 14 May 20
Great team to deal with and a very professional service - I shopped around for a while until I came across Adrian and Delyth's team. Have stayed there for a good few years since. Highly recommend.
15:18 29 Apr 20
We love working with the team at Answer My Phone and have done for quite a few years. My little welsh secret that has helped us so much with securing new clients and keeping existing ones happy. I’m thoroughly convinced 99% of callers have no idea they are not sat in the office with me. So in that case, you are all clearly part of the Sprechen and Geekabit team. Highly recommended.
10:01 21 Feb 20
AMP is an integral part of our business and play a vital role in our day to day operations here at Good Buy Homes. The staff are friendly and we've built a great relationship working with them. I would not hesitate to give them a call for your every day communications.
17:46 20 Feb 20
We have used AnswerMyPhone at P4B Law for over 10 years. They're great to deal with, do a fantastic job and are entirely reliable. We've actually won clients partly based on how friendly our reception staff are! Would 100% recommend them.
16:25 21 Aug 19
Just brilliant - have used AMP for several years now and I don't know where we'd be without them! They answer quickly, their team is reliable and courteous, they're always on the ball... I can't fault them!
14:41 17 Oct 18
14:14 07 Aug 18
Fantastic service and excellent value for money. I have used their service for many years and regularly recommend them to other businesses. They pick any calls that we don't answer, making sure that we always get back to our customers and suppliers. I can't recommend them highly enough.
David Darkin (Darkin Architects)
09:19 07 Aug 18
There are lots of telephone call answering services around, but, in our experience, very few who do a proper good job.Ade, Delyth and their team are, without doubt, streets ahead of the other companies we have put our trust in and we've found them to be ultra efficient and super reliable.If you're on the lookout for a call answering service, try AMP - I can say with some certainty that you won't be sorry.
14:44 13 Feb 18
Since having AMP answering the phone for me, my business has seen a massive increase in leads and customers. They always answer the phone professionally and I have now added their diary service as wellThank you AMP
08:58 05 Feb 18
09:56 30 Jan 18
Our company has used Answer My Phone for over 8 years. We could not function without them! They efficiently deal with our incoming engineering and sales queries and ensure the calls are dealt with in a professional manner ensuring our customers receive a first class service. The savings and efficiencies their service has brought to our business is incalculable. They are highly recommended. Dean Marenghi. Managing Director. DM Recycling Services Ltd
15:19 29 Jan 18
AMP provide a brilliant service. We originally used AMP just for holiday phone cover and we were so impressed with the service that we decided to start using them more regularly. The team at AMP are incredibly professional and thorough. We cannot fault them. We view them as an extended part of the team.
Rachel Barnes (Rachel_B)
16:19 19 Jan 18
AnswerMy Phone is an integral part of my business. The vast majority of my customers truly believe that they are always answered by my staff.AMP pride themselves on not just taking a message but sympathetically taking details of a family's funeral requirements and even providing an estimate of costs.As in any other business, my concern is losing a potential customer by a poor first impression. As a funeral director it is vital that any enquiry is answered by a gracious human being and treated with understanding and dignity. AMP never fails to meet that high standard. Can't recommend them too highly. Alan James. John Edwards Funeral Directors. Swansea
12:17 18 Jan 18
Highly professional! Would recommend to anybody!
11:30 17 Jan 18
Brilliant - transformed my business, literally been able to grow by 50% since the top team have taken the calls off me but still allow that personal touch as they can patch any call through @ any time
17:14 20 Nov 17
Brilliant, professional service. AMP are a cornerstone of my business.
15:53 17 Nov 17
Best business tool you can get. I've been using AMP for years and they are simply brilliant.
15:12 10 Nov 17
Excellent service. Not the cheapest but you get what you pay for. Reliable, professional and (unlike many) they do exactly what they promise. I highly recommend them.
14:36 10 Nov 17
Fantastic service I couldn't believe how many business opportunities I was missing, one call alone paid for the annual cost of the service.I cannot praise Answer my phone. biz enough.Rob-Ecommercial
10:23 09 Jun 16
We have used and recommended AMP throughout for the last several years they have helped us to take overflow calls - We have also recommended AMP to some of our clients to helps them to never miss a call that could lead to an opportunity. The service they provide is great and I would continue to recommend them to any type/size of business to use them.Highly recomneded
13:44 08 Jun 16
I used AMP for my Chiropractic clinic whilst away on holiday recently. The staff dealt with all my calls in a professional manner and took all the relevant notes needed for when I returned. I was also sent all the details via email almost immediately after the call so I was able to know what was happening.I would highly recommend AMP to any company that is afraid of losing out on that all important call!
13:44 08 Jun 16
Perfect, very professional and a great price. They can even cover you when your on holiday and they offer a free trial.
13:39 08 Jun 16
We've used AMP for about six months now to take overflow calls - The service is great and I wouldn't change it..It took a few weeks, but the team now seem to know exactly how to handle various types of call for us, and it's almost like they go through a "What would Paul do" process when deciding how to direct callers. I think a key to this is a low staff turnover and a small team, something that in the contact centre business is hard to come by.In the last six months, we have only had three calls that have bounced back because nobody has picked up - not a bad statistic!