Seamless Customer Service With Ease
Your customers deserve the best from you, but if you’re stretched thin, you risk losing them. Our Slough phone answering service will stop this.
Whether you have an abundance of customers calling you or not, your phone lines and your employees can quickly get tied up tackling their queries in a way that ensures the best experience.
Adding more phone lines and team members to take the calls isn’t always possible. These influxes are especially challenging when you have peaks and troughs in the volume of your customer interactions.
Instead of pouring money that you may not have into ways to meet this demand, there is a simpler, more cost-effective option. And it’s an option that’s flexible, allowing you to deal with the fluctuations in customer numbers effortlessly.
With our Slough live answering service, you can take your business to the next level without changing your staffing or infrastructure. Simply forward your calls to us, and we’ll provide your customers with the same great service they expect from you.
Click here to see what our clients say! We’re not a big, anonymous call centre – but specialise in the providing a friendly, personal touch for your callers.
Working with Answermyphone.biz, we’ll act as your Slough virtual receptionist and call centre all rolled into one. Here’s what you can expect.
We Learn Your Products and Services
Whatever industry you’re in, we’ll learn about what you do so we can answer customer questions and take bookings and messages. Our team will have access to the information your customers will ask for. This might include opening hours, directions, product and service information, and more.
The better we know what you do, the more seamless the experience will be for your customers.
We Speak With Your Voice
If you have a particular customer service style or brand voice, we’ll learn this too. We want your customers to feel confident knowing they’re talking to you.
We Take Your Calls
Once we’re set up, you can start forwarding your calls to us. You can send calls through as often as you need. We’ll show you how to turn on call forwarding so you’re ready for any busy periods or times when you’re unable to answer.
When your customers come through to us, they’ll get amazing on-brand customer service.
We Keep You In the Loop
Whether we take a booking, provide information, or take a message, you’ll get an email or text notification with the details of every call we handle. That way, you can follow up with customers when needed.
We’re here and ready to act as your Slough call centre. Our call answering service is flexible, affordable, and easy to use. Get in touch with us today to discuss your needs and try our services for free.