Over time, we began answering calls for our clients, instead of making them. And Answer My Phone was born!
You might be sceptical when we say we’re passionate about telephone answering. But it’s more than that. We’re passionate about customer service. You know how it feels – when you need that problem solving right now & you don’t get the support you need. When you take the time & effort to call a business & you can tell the person on the end of the line is distracted & couldn’t care less. Or worse, when you get voicemail & they never bother to call you back.
It’s rubbish! Does it leave you feeling great about that company – feeling like a valued customer & wanting to give them your money? No!
It’s such a simple thing. But we KNOW that delivering amazing service for your callers, every single time, can be hard to get right when there’s so much going on in your business.