Want to discuss our services? Give us a call today
Want to discuss our services? Give us a call today
Take a look through our bank of resources, with insider knowledge from the AnswerMyPhone Team.
Introduction Every missed call is a missed opportunity. Whether it’s a potential new client, an existing customer needing support, or an important business enquiry, failing to answer the phone could cost your business thousands of pounds in lost revenue. Customers expect immediate responses, and they won’t wait around if they
Introduction First impressions are crucial in business; for many customers, their first interaction with a company is over the phone. If a call goes unanswered, it can create a negative perception, leading to lost opportunities and reduced trust. A professional call answering service ensures that every customer call is handled
Introduction Every phone call represents an opportunity for any business, large or small. Whether it’s a potential new customer, an existing client needing support, or a sales enquiry, missing a call could mean losing valuable business. Many small businesses struggle to balance their workload while ensuring every call is answered
As part of our Monthly Client Champion series, the AnswerMyPhone.biz team take a quick look at some of our forward-thinking business owners October’s featured client is James Tuck, owner of Admiral Vending Systems based in Swansea. They offer a variety of bespoke vending solutions for all hot beverage, healthy snack
“Why the money’s in your follow up – How can we get new leads in?” I don’t know about you – but as business owners, it’s SO easy to spend our time & effort focusing on this question. All the different strategies & tactics we could try to get those
There’s something about this time of year that always get me excited about planning our Business Goals for next year (Maybe it’s just the promise of sunshine & holidays, as the nights draw in!) But one thing I’ve learned over my decades in business, is that getting what you want
Sebastian Coe is a very nice chap – Because he’s helped us – he’s found our ‘why’. And if you’ve not found your ‘why’ yet, in YOUR business – this week’s blog will help! A few years ago, Ade & I spent the day with him & a room full
A brilliant client of ours, Dawn, had a cheque land on her doormat for £50. She wasn’t expecting it. It was made out to her personally (rather than her business). And she used the money to surprise her 13-year-old son, with the new trainers he’s been nagging for. We sent
Will my callers know they are calling a Telephone Answering Service? Will they KNOW it’s not my business they’re speaking to? It’s a question we get asked a LOT, when our clients first start using our Telephone Answering Service with us here Answer My Phone. And we get it! You’ve
This month marks the 10th anniversary of Distinct IT joining us as a client of here at AMP (you can see their MD Billy, above!) And it’s something we’re very proud. It just goes to show that telephone answering can be a brilliant long-term solution for you, as your business
Does Telephone Answering REALLY help businesses grow?! Well – yes! Our Telephone Answering Service can! And to show you how, in this week’s blog we’re sharing a true success story with you: Our clients Heath Windows & Doors. Back in 2013, we took on a new client called Miall
When did you last take a break from your business? I mean a proper, switch-off-and-don’t-worry-about-it-all kind of break? As you read this, Ade and I are in Cornwall. We get away a few times a year & Cornwall is always one of our favourite places to come. But it never
In the legal world, communication is everything. When a client reaches out to a solicitor, they’re often going through something
When a potential customer picks up the phone to contact your business, they’re doing more than just asking a question.
As a small business owner, you’re juggling multiple roles daily. Every minute counts, whether it’s managing sales, overseeing daily operations,
For small businesses, every call counts. Whether it’s a potential customer making their first enquiry or an existing client needing
Running a successful business involves making smart decisions, managing time wisely, and ensuring your customers always feel valued. However, as
In today’s fast-paced business world, managing customer interactions can make or break your reputation. Missing calls, relying on voicemail, or
The Challenge: Going Remote Meant Missing Calls (and Opportunities) After Covid hit, we made the decision to move out of
Let’s be honest — when was the last time you left a voicemail? Exactly. In 2025, voicemail feels like a
When you’re a small business owner, you often end up wearing all the hats — director, salesperson, customer service rep,
If you run a business in the UK, chances are you’ve felt the squeeze recently — and now there’s something
Introduction Every missed call is a missed opportunity. Whether it’s a potential new client, an existing customer needing support, or
Introduction First impressions are crucial in business; for many customers, their first interaction with a company is over the phone.
We have been using AnswerMyPhone.biz for years at Liberty and have no plans to stop now. A good, reliable service from a very friendly bunch. We have also passed their details onto a number of our clients who also feel the same way.
Gareth Morgan
Liberty Marketing
Adrian worked on a database of ours which was probably far from perfect but he managed to arrange several very useful leads that we have subsequently been able to process. He’s very thorough and professional and communicates well.
Suzi Cernoch
Standby Secretarial
I have used AnswerMyPhone.biz on several occasions as phone support on marketing campaigns we have run. The service we received was very professional and was a great help to us in developing new business
Kevin Ogden
Horizon Digital Media
