Put simply, a telephone answering service provides outsourced call handling for Wolverhampton businesses. Think of us as your remote receptionist, giving essential telephone support when your customers need it.
Not every company has the luxury of having its own call centre or receptionists to pick up every call. But if your phone is constantly ringing, it makes running your business challenging. Nobody sets out to give bad customer service, but when you miss calls, leave people hanging on, or send them to your answering machine, it doesn’t bring positive feelings.
Here’s where we can help. We offer a simple, affordable business answering service that considers your customer’s needs, freeing up your time for what you’re best at.
Click here to see what our clients say! We’re not a big, anonymous call centre – but specialise in the providing a friendly, personal touch for your callers.
Our live answering service is simple to use but will make a significant impact on the way you run your business. Here’s what you need to know.
We Study Your Business
Before we answer your calls, we’ll learn whatever we need to know so we can deliver fully-informed top-class customer service. Your customers need to feel confident that the information we provide is accurate.
Our team will have all of the relevant facts to hand whenever they take a call for you.
You Tell Us When You Need Us
Sometimes, life is unpredictable. A few of your employees could call in sick, a big job might keep you busier than usual, or something has happened that’s increased demand for your business. At times like these, we can help.
You can use our phone answering service as much or as little as you need. We can answer all your calls. Or, you can divert the ones you can’t take.
Diverting your calls to us is easy, and we’ll go through how to do this before you start.
We’ll Answer Your Calls
When we pick up a call with one of your valued customers, they’ll get excellent service. We’ll answer every call with a friendly, professional greeting that matches your brand. Your customers won’t even know we’re not part of your team.
If you need us to forward any important calls to us, let us know.
You Get the Messages
When we take a call, we’ll pass on the customer’s details to you right away. You can receive this in a text or an email. Count on us to ensure this information is accurate and sent quickly.
Try Us Free for Two Weeks
The best way to find out whether our service is right for you is to try it. This couldn’t be easier. Start using our service now, and we’ll give you the first two weeks free. If you like us, we’ll keep answering your calls. If we’re not suitable for you, no hard feelings.
Don’t let your calls go unanswered, and don’t lose customers to your competitors. Our Wolverhampton answering service for business is exactly what you need to give your customers a great first impression.
Sign up today and try us FREE for two weeks.