đź“ž Flexible Call Answering Services for Accountants
Never Miss a Call - Enhance Client Trust & Boost Efficiency
In the fast-paced world of accounting, every call counts. Whether it’s a potential client seeking tax advice or an existing client with urgent queries, missing a call can mean missed opportunities. At AnswerMyPhone.biz, we help your accounting firm stay responsive with professional UK-based call handling – especially when your receptionist is busy or your fee earners are tied up.
Benefits for Your Accounting Firm
Never Miss a Call
Capture every enquiry – whether it’s a new business lead or a returning client with a time-sensitive request.
Build Trust
Let your clients know you’re always there. Our reliable extended support adds a layer of trust and reliability.
Free Up Your Time
Stay focused on what you do best. We’ll take care of routine calls and enquiries so you can concentrate on your clients.
Stay One Step Ahead
Outshine the competition by being available during busy periods
 – without lifting a finger.
Try Us Free for 2 Weeks
Not sure if a call answering service is right for your accountancy firm?
Take us for a test drive –Â no commitment, no setup fees.
What Does Our Answering Service Do?
Our trained UK receptionists handle your calls with professionalism, ensuring your clients always receive a first-class experience.
Flexible Client Call Handling
We answer your calls throughout business hours. From routine client queries to urgent matters, our team ensures every call is handled with care and aligned to your firm’s high standards.
Polished, Professional Greetings
We make sure your firm sounds its best. Our receptionists use greetings tailored to your brand and deliver every call with the professionalism your clients expect from their accountant.
Appointment & Diary Booking
Never miss a consultation or meeting. We’ll book client appointments directly into your calendar, helping you stay organised while freeing up your team’s time.
Precise Message Taking
We capture caller details accurately and deliver messages the way you want – via email, SMS, or even live call transfer. No garbled notes. No missed details.
Bespoke Call Scripts
Your clients hear your voice, even when we answer. We’ll work with you to craft call scripts that match your tone, cover key queries, and maintain consistency on every call.
Escalation for Urgent Matters
Have a protocol for critical calls? We follow your instructions to the letter – escalating time-sensitive issues to your team or on-call accountant to keep things moving smoothly.
Are Your Competitors Picking Up When You’re Not?
Imagine It’s 2:00pm on a Friday
Everyone is busy with other tasks, but a prospective client is getting around to making calls.
No one answers, so they call the next firm on their list, who pick up almost instantly.
What Does That Tell You?
They’re available. They’re responsive. And they’re probably winning the business you’re missing.
Now imagine no one picks up. That means they’re missing calls too – and that’s your opening.
Stay Ahead with Expert Call Handling
In today’s fast-paced world, clients expect instant responses.
If you’re unavailable and your competitors aren’t, you risk losing valuable leads. If they’re missing calls too, this is your chance to leap ahead.
With AnswerMyPhone.biz, your firm stays responsive.
Start your free trial or call us on 02920 695 999Â today.
More Benefits Than You Might Expect
There’s more to outsourced call answering than just picking up the phone. With AnswerMyPhone.biz, you get real value – built for busy accountancy firms.
The Immediate Wins
Our specialist call handling service helps your firm:
- Never miss a client enquiry
- Deliver a consistently professional experience
- Never miss a call, even when you're not at your desk
- Support remote and hybrid teams with ease
- Cut overheads without sacrificing quality
- Keep distractions away from your fee earners
- Flex effortlessly during peak times and tax season
Built-In Cost Savings
Our expert UK receptionists come fully equipped:
- Fully trained and ready from day one
- Holiday and sickness covered at no extra cost
- No payroll, pension, or HR obligations
- No rota planning or last-minute absence cover
- All workspace, tech, and tools
- Staff wellbeing and engagement fully managed
- Employee perks & benefits scheme
FAQ
âť“ What hours do you operate?
We’re available Monday to Friday, 8:30 AM to 6:30 PM. All your business calls during those hours are answered by our friendly, UK-based receptionists.
âť“ Do you offer out-of-hours or weekend cover?
No, we do not offer out-of-hours or weekend cover.
âť“ Are your receptionists UK-based?
Yes. All our call handlers are based in the UK in our offices, fully trained, and experienced in answering calls for professional service firms like accountants.
âť“ How do you know what to say to my clients?
We work with you to create a bespoke call script that reflects your brand, tone, and the specific needs of your firm. Your clients hear your voice—even when we answer.
âť“ How will I know when someone has called?
We send you or a team member a detailed email immediately after the call. If required, we can also schedule appointments directly into your calendar, update your CRM, or pass the enquiry to the appropriate colleague – all tailored to your preferences for seamless communication and follow-up.
âť“ Can you book appointments directly into my calendar?
Yes. You’ll receive accurate messages by email, SMS, or live transfer—whichever suits you best. We can also flag urgent enquiries according to your instructions.
âť“ Is there a minimum contract?
No long-term commitments here. We offer a free two-week trial, and then flexible plans to suit your call volume and business needs. You stay in control with a 30 day Rolling contract
âť“ Can you handle calls for multiple accountants or teams?
Yes. Whether you’re a solo accountant or a multi-partner firm, we can manage calls across departments or individual staff with tailored greetings and message routing.
