How Law Firms Can Use Call Answering Services to Deliver Better Client Care
In the legal world, communication is everything. When a client reaches out to a solicitor, they’re often going through something time-sensitive, stressful, or highly personal. The last thing they want is to be greeted by voicemail or left waiting for a callback. That’s why more and more law firms are turning to professional call-answering services […]
Why First Impressions Matter: How Professional Call Answering Builds Customer Trust
When a potential customer picks up the phone to contact your business, they’re doing more than just asking a question. They’re forming an opinion. In those first few seconds, your tone, timing, and response can determine whether that caller becomes a loyal client—or someone who keeps looking. At Answer My Phone, we understand just how […]
Effective Call Handling for Small Businesses: How Outsourcing Can Improve Customer Satisfaction
As a small business owner, you’re juggling multiple roles daily. Every minute counts, whether it’s managing sales, overseeing daily operations, or keeping up with admin tasks. But what happens when the phone rings, and you’re in the middle of something crucial? Missing calls or providing rushed responses not only harms your business’s reputation, but they […]
Effective Call Handling for Small Businesses: How a Phone Answering Service Free Trial Can Help You Choose the Best Solution for Your Business
For small businesses, every call counts. Whether it’s a potential customer making their first enquiry or an existing client needing assistance, each interaction is crucial to your reputation and success. At Answer My Phone, we understand the challenges you face juggling multiple responsibilities while still aiming to provide exceptional customer service. That’s precisely why we […]
The Power of Virtual PA Services: How a Professional Assistant Can Save You Time and Money
Running a successful business involves making smart decisions, managing time wisely, and ensuring your customers always feel valued. However, as any entrepreneur knows, there often aren’t enough hours to manage every task yourself. That’s where virtual PA services come in. At Answer My Phone, our professional virtual PA services are designed to help UK businesses […]
What Is a Virtual Receptionist and How Can It Benefit Your Business?
In today’s fast-paced business world, managing customer interactions can make or break your reputation. Missing calls, relying on voicemail, or being unable to respond promptly can negatively impact your business, especially when first impressions count. This is where our virtual receptionist service steps in to revolutionise your approach. But what exactly is a virtual receptionist, […]
How AnswerMyPhone.biz Helped The Bright Click Never Miss a Lead — Even While Fully Remote
The Challenge: Going Remote Meant Missing Calls (and Opportunities) After Covid hit, we made the decision to move out of our office and transition to a fully remote setup. The initial plan was simple: route all incoming calls to my mobile. But in practice, it became chaotic. I was constantly tied up on Zoom calls, […]
Never Let a Customer Go to Voicemail Again
Let’s be honest — when was the last time you left a voicemail? Exactly. In 2025, voicemail feels like a relic of a different era. Attention spans are short, patience is even shorter, and your customers want instant answers — or at the very least, a human response. So why are so many businesses still […]
How Outsourced Call Handling Helps Small Businesses Look Big
When you’re a small business owner, you often end up wearing all the hats — director, salesperson, customer service rep, admin assistant… and yes, receptionist too. The problem? First impressions matter. And when a potential customer picks up the phone to call your business, how that call is handled can shape what they think of […]
Why Outsourcing Your Call Answering Just Became Even Smarter
If you run a business in the UK, chances are you’ve felt the squeeze recently — and now there’s something else to add to the list. From April 2025, the cost of hiring staff has just gone up again thanks to increases in employer National Insurance contributions. The rate has jumped to 15%, and employers […]
Your 2-Week FREE Call Answering Trial – FAQs!
Fancy a 2-Week FREE Trial of our Award-Winning Call Answering Service? Our 2-Week FREE Call Answering Trial is all yours! There’s some common questions we often get asked, about how it all works. So read on for everything you need to know (and then just call 02920 695999, to get the ball rolling!). Is it […]
Year In Review: Why I LOVED 2020!
WHY 2020 WAS THE BEST THING TO HAPPEN TO ME! I was asked the other day: “What are your thoughts on this year?” Now I know for some of us in business, it has been the most horrendous & challenging year to date, and most of us will be glad to see the back of […]
