What Makes our Telephone Answering Service Different?

Trusting someone else to handle your calls is something not to be taken lightly so you’d be wise to be cautious.
Everything hangs on that first conversation with your company being judged from the very moment it starts.

That’s where we step in and step up!

About Answermyphone.biz

Answermyphone.biz is the brainchild of partners in life and business, Delyth Jones and Adrian Moss and has been based in Cardiff since 2005. They both shared a dream of building a call-minding service that “Businesses simply couldn’t manage without.” Co-director Delyth explains, “We set out to provide a service that would set the bar for the industry. Small businesses need to be really confident that we treat every call as the most important one. There’s no room for second chances.”


Going the Extra Mile

Many call-minding companies offer a basic name, number and message type of service with more information charged for. Answermyphone.biz steps outside of the call-script to guide the conversation to wherever the caller needs to go, and it’s all part of our core service. Most of our customers opt to try our FREE 2 Week Trial and then extend onto our no contract, monthly roll-on terms. There are no set-up costs, investment in IT or fuss as calls are diverted from your number or a number supplied by us –  and we take over!


Consistency is the Key

The key to enhancing and protecting your brand is a level of service consistency that provides seamless integration into your working day. Answerphone.biz operators are trained to be at the top of their game throughout any conversation. Whether it be answering a call, taking a message, arranging an appointment, following a lead or  managing your diary – we get it right. The quality of our services is up there with the very best in the industry, the difference being – we go that extra mile.


Call us now to start your FREE 2 Week Trial

02920 695 999

If our many awards and industry pedigree are not enough to tempt you then do the obvious thing, try our FREE 2 week offer. Once you’ve got used to how smooth it all works and how pleased you and your customers will be – you’ll wonder why you didn’t do it sooner!


What they're saying...
“We love working with the team at Answer My Phone and have done for quite a few years. My little Welsh secret that has helped us so much with securing new clients and keeping existing ones happy! I’m thoroughly convinced 99% of our callers have no idea they’re NOT sat in the office with me!”
Steve Cross - Sprechen
Steve Cross

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We have been using AnswerMyPhone.biz for years at Liberty and have no plans to stop now. A good, reliable service from a very friendly bunch. We have also passed their details onto a number of our clients who also feel the same way.

Gareth Morgan

Liberty Marketing

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I have used AnswerMyPhone.biz for a few months now and find them excellent. Their service is excellent and they are very professional. It’s important to have a professional and punctual company that will answer the phone on your behalf and they are always willing to try and up sell your products and services

Tracy Jenkins


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Adrian worked on a database of ours which was probably far from perfect but he managed to arrange several very useful leads that we have subsequently been able to process. He’s very thorough and professional and communicates well.

Suzi Cernoch

Standby Secretarial

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