Firstly, thanks a lot for the marvellous service you and your colleagues have provided The Gate. I think the best compliment I’ve heard so far is from my wife who said “you cannot tell they’re not real Gate staff….except they are probably more professional so maybe you can!
Adrian worked on a database of ours which was probably far from perfect but he managed to arrange several very useful leads that we have subsequently been able to process. He’s very thorough and professional and communicates well.
I could say that Adrian “answers our phones” but that would be doing him a disservice! When we are all dealing with clients Adrian and his team is our customer interface! They do far more then “just take the call”, they provide a level of service that requires initiative, knowledge and commitment. If they weren’t up to it… our customers would have told us!