The Challenge: Going Remote Meant Missing Calls (and Opportunities)

After Covid hit, we made the decision to move out of our office and transition to a fully remote setup.

The initial plan was simple: route all incoming calls to my mobile.

But in practice, it became chaotic. I was constantly tied up on Zoom calls, missing important inbound leads, and I had no way to transfer calls to other team members.

We were leaving money on the table — and fast.

The Solution: A Seamless, Smart Call Answering Service

I first heard about AnswerMyPhone.biz through a business network I’m part of, and after hearing good things, I decided to give them a try.

Their onboarding process was seamless — credit to Delyth and her brilliant team who made the whole thing incredibly easy from day one.

What stood out right away was their proactive, professional approach.

They’re not just answering phones — they genuinely understand the commercial needs of a business.

Every call is handled with care, and they’re trained to go above and beyond.

The Results: Every Call Answered, Every Opportunity Captured

Since we started working with AnswerMyPhone.biz, we haven’t missed a single call.

That’s a game-changer when you’re running a remote team where lead generation and account management are mission-critical.

We’re able to respond and react quickly, no matter where we are.

There’s no doubt it’s had a direct impact on our ability to win new business and maintain strong relationships with existing clients.

In short — they’ve become an essential extension of our team.

Final Thoughts

What surprised me most? How easy it was to get started.

Who should use them?

Any small business where new business matters.

If you need to follow up fast and professionally, you need AnswerMyPhone.biz in your corner.

Matt Archer-Davis

Founder and Managing Director

The Bright Click