Introduction Every missed call is a missed opportunity. Whether it’s a potential new client, an existing customer needing support, or an important business enquiry, failing to answer the phone could cost your business thousands of pounds in lost revenue. Customers expect immediate responses, and they won’t wait around if they can’t get through. They will […]
Why Missing a Call Could Be Costing Your Business Thousands
How a Professional Call Answering Service Enhances Customer Trust
Introduction First impressions are crucial in business; for many customers, their first interaction with a company is over the phone. If a call goes unanswered, it can create a negative perception, leading to lost opportunities and reduced trust. A professional call answering service ensures that every customer call is handled promptly and professionally, providing a […]
The True Cost of Handling Calls In-House vs. Outsourcing: How Small Businesses Can Compete with Big Brands Using Call Answering Services
Introduction Every phone call represents an opportunity for any business, large or small. Whether it’s a potential new customer, an existing client needing support, or a sales enquiry, missing a call could mean losing valuable business. Many small businesses struggle to balance their workload while ensuring every call is answered professionally and promptly. The challenge […]
Client Champion Of The Month: Admiral Vending Systems
As part of our Monthly Client Champion series, the AnswerMyPhone.biz team take a quick look at some of our forward-thinking business owners October’s featured client is James Tuck, owner of Admiral Vending Systems based in Swansea. They offer a variety of bespoke vending solutions for all hot beverage, healthy snack and protein shake requirements. James […]
Your 1 Month FREE Trial – FAQs!
^ Us scooping the ‘Customer Service Excellence’ award at the Business Growth Awards 2019! Fancy a 1 MONTH FREE Trial of our award-winning Call Answering Service? It’s all yours! There’s some common questions we often get asked, about how it all works. So read on for everything you need to know (and then just call […]
Your 2022 Business Goals. We can help you succeed!
There’s something about this time of year that always get me excited about planning our Business Goals for next year (Maybe it’s just the promise of sunshine & holidays, as the nights draw in!) But one thing I’ve learned over my decades in business, is that getting what you want does NOT happen by accident. […]
We’ve found our why. Have you?!
Sebastian Coe is a very nice chap – Because he’s helped us – he’s found our ‘why’. And if you’ve not found your ‘why’ yet, in YOUR business – this week’s blog will help! A few years ago, Ade & I spent the day with him & a room full of businesses owners in Birmingham. […]
Christmas Call Answering – Just £50!
OUR £50 CHRISTMAS CALL ANSWERING – BACK & BIGGER THAN EVER FOR 2021 I know you might not be expecting millions of calls over Christmas & the New Year, but don’t forget – 80% of people never leave a voicemail – and with our Christmas Call Answering – we’ll make sure you never miss a […]
Fancy £50 for FREE?! (Of course you do!)
A brilliant client of ours, Dawn, had a cheque land on her doormat for £50. She wasn’t expecting it. It was made out to her personally (rather than her business). And she used the money to surprise her 13-year-old son, with the new trainers he’s been nagging for. We sent Dawn that cheque. So it’s […]
Using Telephone Answering – Will people know?
Will my callers know they are calling a Telephone Answering Service? Will they KNOW it’s not my business they’re speaking to? It’s a question we get asked a LOT, when our clients first start using our Telephone Answering Service with us here Answer My Phone. And we get it! You’ve spent a long time building […]
Is Telephone Answering just for Small Businesses?
This month marks the 10th anniversary of Distinct IT joining us as a client of here at AMP (you can see their MD Billy, above!) And it’s something we’re very proud. It just goes to show that telephone answering can be a brilliant long-term solution for you, as your business grows. Watch Distinct IT’s video […]
Can Telephone Answering REALLY help my business grow?
Does Telephone Answering REALLY help businesses grow?! Well – yes! Our Telephone Answering Service can! And to show you how, in this week’s blog we’re sharing a true success story with you: Our clients Heath Windows & Doors. Back in 2013, we took on a new client called Miall Hardwick. He was the owner […]