
How AnswerMyPhone.biz Helped The Bright Click Never Miss a Lead — Even While Fully Remote
The Challenge: Going Remote Meant Missing Calls (and Opportunities) After Covid hit, we made the decision to move out of
Want to discuss our services? Give us a call today
Want to discuss our services? Give us a call today
Take a look through our bank of resources, with insider knowledge from the AnswerMyPhone Team.
Introduction Every missed call is a missed opportunity. Whether it’s a potential new client, an existing customer needing support, or an important business enquiry, failing to answer the phone could cost your business thousands of pounds in lost revenue. Customers expect immediate responses, and they won’t wait around if they
Introduction First impressions are crucial in business; for many customers, their first interaction with a company is over the phone. If a call goes unanswered, it can create a negative perception, leading to lost opportunities and reduced trust. A professional call answering service ensures that every customer call is handled
Introduction Every phone call represents an opportunity for any business, large or small. Whether it’s a potential new customer, an existing client needing support, or a sales enquiry, missing a call could mean losing valuable business. Many small businesses struggle to balance their workload while ensuring every call is answered
As part of our Monthly Client Champion series, the AnswerMyPhone.biz team take a quick look at some of our forward-thinking business owners October’s featured client is James Tuck, owner of Admiral Vending Systems based in Swansea. They offer a variety of bespoke vending solutions for all hot beverage, healthy snack
“Why the money’s in your follow up – How can we get new leads in?” I don’t know about you – but as business owners, it’s SO easy to spend our time & effort focusing on this question. All the different strategies & tactics we could try to get those
There’s something about this time of year that always get me excited about planning our Business Goals for next year (Maybe it’s just the promise of sunshine & holidays, as the nights draw in!) But one thing I’ve learned over my decades in business, is that getting what you want
Sebastian Coe is a very nice chap – Because he’s helped us – he’s found our ‘why’. And if you’ve not found your ‘why’ yet, in YOUR business – this week’s blog will help! A few years ago, Ade & I spent the day with him & a room full
A brilliant client of ours, Dawn, had a cheque land on her doormat for £50. She wasn’t expecting it. It was made out to her personally (rather than her business). And she used the money to surprise her 13-year-old son, with the new trainers he’s been nagging for. We sent
Will my callers know they are calling a Telephone Answering Service? Will they KNOW it’s not my business they’re speaking to? It’s a question we get asked a LOT, when our clients first start using our Telephone Answering Service with us here Answer My Phone. And we get it! You’ve
This month marks the 10th anniversary of Distinct IT joining us as a client of here at AMP (you can see their MD Billy, above!) And it’s something we’re very proud. It just goes to show that telephone answering can be a brilliant long-term solution for you, as your business
Does Telephone Answering REALLY help businesses grow?! Well – yes! Our Telephone Answering Service can! And to show you how, in this week’s blog we’re sharing a true success story with you: Our clients Heath Windows & Doors. Back in 2013, we took on a new client called Miall
When did you last take a break from your business? I mean a proper, switch-off-and-don’t-worry-about-it-all kind of break? As you read this, Ade and I are in Cornwall. We get away a few times a year & Cornwall is always one of our favourite places to come. But it never
The Challenge: Going Remote Meant Missing Calls (and Opportunities) After Covid hit, we made the decision to move out of
Let’s be honest — when was the last time you left a voicemail? Exactly. In 2025, voicemail feels like a
When you’re a small business owner, you often end up wearing all the hats — director, salesperson, customer service rep,
If you run a business in the UK, chances are you’ve felt the squeeze recently — and now there’s something
Introduction Every missed call is a missed opportunity. Whether it’s a potential new client, an existing customer needing support, or
Introduction First impressions are crucial in business; for many customers, their first interaction with a company is over the phone.
Introduction Every phone call represents an opportunity for any business, large or small. Whether it’s a potential new customer, an
As part of our Monthly Client Champion series, the AnswerMyPhone.biz team take a quick look at some of our forward-thinking
^ Us scooping the ‘Customer Service Excellence’ award at the Business Growth Awards 2019! Fancy a 1 MONTH FREE Trial
“Why the money’s in your follow up – How can we get new leads in?” I don’t know about you
There’s something about this time of year that always get me excited about planning our Business Goals for next year
Sebastian Coe is a very nice chap – Because he’s helped us – he’s found our ‘why’. And if you’ve
Jack Wright2024-11-24Trustindex verifies that the original source of the review is Google. Since partnering with AMP at the start of 2024, they have been an integral part of our letting agency's growth. We’ve built a fantastic working relationship with their entire team, who feel like an extension of our own as our business has grown. Without AMP, we wouldn’t have achieved the level of success we’ve seen over the past 6–9 months. The whole team is incredibly friendly, and 9 times out of 10, they answer the phone in less than 3 rings, which adds a lot of value to our customer service. They are so much more than just a 'phone answering company', and they have really become part of our business. That, to me, is the biggest compliment I can give. Partnering with AMP has been one of the best business decisions I’ve made, and we’re excited to continue this partnership for years to come. Steve Morgan2024-11-20Trustindex verifies that the original source of the review is Google. I've been using AnswerMyPhone.biz for my business for over 10 years - and even before that, when I was an employee at another company that used them as well. Delyth, Adrian and the team are great. Highly recommended. Paul david2024-11-19Trustindex verifies that the original source of the review is Google. I’ve been using amp services for a few months now and they are very professional. A five star team that any business would benefit from. Thanks guys :) CAV Glazing2024-11-19Trustindex verifies that the original source of the review is Google. We've been working with Answer My Phone (AMP) for around 5 years now, after a 2 week free trial we are pleased we didn't turn down! Delyth, Adrian, Tanya and the rest of the amazing team at AMP are part of our business family now, and we couldn't see the future of our company without them involved. Thanks to them talking to our incoming callers, we don't miss leads, and they even book customers into our showroom for us. Thanks to them making our outbound calls, we make more sales and avoid the stress of having to use the telephone ourselves - there are some calls that nobody likes to make, so WE don't - AMP do! The cost per month is nothing compared to the value the service brings and, just imagine, having somebody sat in your office for 40 hours per week to take/make calls would cost you a small fortune, plus they'd drink all of your coffee. AMP have never drank our coffee. Bonus. Andy Garland2024-04-11Trustindex verifies that the original source of the review is Google. Right from the beginning, they demonstrated a remarkable level of attentiveness to my specific requirements. What truly sets them apart is that they provided a free trial without any pushy sales pitch, allowing me to experience their service firsthand. I must mention Delyth, who went above and beyond with her professionalism and dedication. I am immensely grateful for her time and expertise. Without a doubt, I would wholeheartedly recommend this call answering service to anyone seeking a reliable and customer-centric solution. They have exceeded my expectations in every way! Oh, and there's chocolate too, thank you! Steve Marks2023-06-11Trustindex verifies that the original source of the review is Google. Great people Andrew Micklewright2023-06-08Trustindex verifies that the original source of the review is Google. I’ve been using Amp for many years and they have always delivered a top class service fully recommend to any small business! Daniel Echeverria2022-06-09Trustindex verifies that the original source of the review is Google. AMP have provided us with a premium professional service. From day one, everyone we have spoken to has been friendly and accommodating. They spent the time to get to know our business and ask all the right questions when answering our phone calls which has always led to detailed messages being passed on to us. Would highly recommend. Trichromic Partner2021-10-13Trustindex verifies that the original source of the review is Google. We've being using the services of AMP since 2017 and have no reason to move elsewhere. AMP answer the calls to our general enquires and sales department so we don't miss anything when concentrating on project and support work. The information from the callers is always promptly passed to the correct person in our company. Thanks AMP :-)
We have been using AnswerMyPhone.biz for years at Liberty and have no plans to stop now. A good, reliable service from a very friendly bunch. We have also passed their details onto a number of our clients who also feel the same way.
Gareth Morgan
Liberty Marketing
Adrian worked on a database of ours which was probably far from perfect but he managed to arrange several very useful leads that we have subsequently been able to process. He’s very thorough and professional and communicates well.
Suzi Cernoch
Standby Secretarial
I have used AnswerMyPhone.biz on several occasions as phone support on marketing campaigns we have run. The service we received was very professional and was a great help to us in developing new business
Kevin Ogden
Horizon Digital Media